Urbanaut
Last updated: 22 September 2026
These Urbanaut Terms apply to the Urbanaut desktop application and its Rhino and SketchUp plugins (together, "Urbanaut"), published by Urb And Eyes LLP at urbaneyes.in/urbanaut. They sit alongside the UrbanEyes Privacy Policy and the general site terms at urbaneyes.in/company/legal. Where they conflict, these Urbanaut Terms govern for Urbanaut downloads, plans and use. You must be able to form a contract (18 or older, or a studio or school account). By creating an account, downloading Urbanaut, or subscribing to a plan, you agree to these terms.
A plan (Free, Pro, Pro+, Studio, or Student) is access to the Urbanaut application and its plugins. Massing, chat and commands are bring-your-own-key: you supply your own API key for the AI provider you choose (for example OpenAI, Anthropic or Google), and you pay that provider directly for the compute you use. We do not meter, bill, or mark up that usage. Every plan includes unlimited environmental simulations and unlimited site exports. The gate is context area: Free up to 1.5 km², Pro up to 14 km², Pro+ up to 26 km², Studio up to 38 km². Pro adds the CAD agent, Grasshopper access, layer and boundary tools, and local sun, shadow and solar studies. Pro+ adds the larger study ring. Studio adds hosted concept renders from a viewport capture, billed by us through the UrbanEyes Gemini image key. Student is Pro+ priced for a current university email. Each paid plan includes what the plan below it includes. Current prices and inclusions are shown at urbaneyes.in/urbanaut/pricing and in the app; they may change as described in section 13.
You create, own and manage your own API keys with your chosen AI provider. Urbanaut stores your key locally on your machine, in Windows Credential Manager. We do not receive, store, log or have access to your API keys on our servers. When you ask Urbanaut to model, edit or render, your prompt and any attached images or documents are sent from your machine directly to the AI provider you selected, using your key. That exchange, and any charge your provider makes for it, is governed by your agreement with that provider, not by us. We are not responsible for a provider’s availability, pricing, output, or changes to their service.
Plans are billed monthly or yearly, as you choose at checkout. Monthly plans renew each month; yearly plans renew each year at the yearly rate. Prices shown in the app include applicable tax, with currency conversion handled at checkout under the tax rules of your billing country, managed by Dodo Payments as Merchant of Record. A failed renewal may pause the features gated to your plan until payment succeeds; the application itself, and any work already in your Rhino or SketchUp file, is unaffected because Urbanaut does not hold your files hostage. Changing plan takes effect at the next renewal unless we apply it sooner in writing.
Cancel anytime, with no notice period and no cancellation fee. • Online: sign in at urbaneyes.in/urbanaut/pricing and choose Cancel renewal under your current plan. • By email: write to info@urbaneyes.in from the address on the account. We will confirm in writing. Cancellation stops the next renewal. You keep access to your current plan’s features until the end of the period you already paid for. We do not refund unused days when you cancel mid-cycle.
Refund in full within 14 days of your first paid charge on a plan. After that window, or on a subsequent renewal, refunds are at our discretion. Request a refund at info@urbaneyes.in with the account email and the charge date. A chargeback filed instead of a refund request may lead to account suspension.
Urbanaut is a design aid that proposes and edits geometry inside your own Rhino or SketchUp file, at your direction. Massing, 2D drawings, area statements, renders and simulation overlays are concept-stage output for your review, not certified construction documents, not a structural or code-compliance check, not a legal survey, and not a substitute for a licensed architect or engineer’s sign-off. Figures such as FAR, coverage or GFA are measured from the geometry as built, not a verified statutory calculation, and legal zoning limits are never invented. You review, apply or discard every change; Urbanaut previews before it commits, and undo reverts what it built. You remain the author of the design and are responsible for what you build, submit or construct from it.
Your Rhino and SketchUp files, geometry, chat content, prompts, and any images or PDFs you attach are not stored on our servers. They stay on your machine and, where you choose to send them for modelling or rendering, go directly to your own AI provider using your own key, as described in section 3. We store, on our servers, only what is needed to run your account: your name and email, plan and subscription status, device or seat count, and optional coarse usage counts used for support and plan limits. See the Urbanaut Privacy page for the full account of what we hold.
We grant you a personal, non-exclusive, non-transferable licence to install and run Urbanaut on machines you control, for the term of your subscription, subject to these terms. You may not reverse engineer, decompile, redistribute, resell, or sublicense Urbanaut, or use it to build a competing product. You keep full ownership of the models, drawings and files you create using Urbanaut. Urbanaut, its interface, prompts, and the Urbanaut and UrbanEyes names and marks stay ours. The licence ends if your subscription lapses or if you breach these terms.
Urbanaut runs inside Rhino and Grasshopper, trademarks of Robert McNeel & Associates, and inside SketchUp, a trademark of Trimble Inc. Urbanaut is an independent plugin built by Urb And Eyes LLP. It is not affiliated with, endorsed by, or sponsored by Robert McNeel & Associates or Trimble Inc. You are responsible for holding a valid licence to Rhino or SketchUp yourself; Urbanaut does not provide one.
Keep a valid login and accurate billing details. Payment is processed by our providers, including Dodo Payments. You are responsible for taxes beyond those collected at checkout. We may refuse or close an account we reasonably believe is used for abuse, fraud, licence sharing beyond what a plan allows, or a breach of these terms.
Urbanaut is provided "as is". To the extent allowed by law, Urb And Eyes LLP is not liable for indirect, incidental or consequential loss, or for loss of profit, data, or project delay, arising from Urbanaut or from AI-generated output you chose to use. Our total liability for an Urbanaut subscription is limited to the amount you paid us for that subscription in the 12 months before the claim. This does not limit liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.
We may update these terms, prices, or plan inclusions. Material changes are posted on this page with a new "Last updated" date. Continued use after that date is acceptance. Price changes apply to new purchases and to the next renewal after notice, not to a period you already paid for.
These terms are governed by the laws of India. Courts of Mumbai, Maharashtra have exclusive jurisdiction, without limiting any mandatory consumer protections that apply where you live.
Questions, cancellation, or refund requests: Email: info@urbaneyes.in Urbanaut: urbaneyes.in/urbanaut These terms: urbaneyes.in/urbanaut/terms Privacy: urbaneyes.in/urbanaut/privacy
See also: Urbanaut Privacy