Urbanaut
Last updated: 22 September 2026
Urbanaut is a bring-your-own-key application. Your model, your files, your chat content, your prompts and any images or PDFs you attach never reach our servers. When you ask Urbanaut to model, edit or render, that request goes straight from your machine to the AI provider you chose, using your own key. We hold only what is needed to run your account: identity, plan and device information, described in full below.
Account: your name, email address and authentication identifier, the same account you use across UrbanEyes. Plan and billing: your subscription plan, status and renewal date, and billing details handled by our payment processor, Dodo Payments, which sees your payment details directly, not us. Devices and seats: how many machines or seats are active on your plan, so we can enforce plan limits. Usage counts: coarse counts such as how many times a feature was used in a period, kept for support and for enforcing plan limits. Not the content of what you built. Support correspondence: anything you send us by email when you contact support.
We do not receive, store, or log your API keys. They are kept locally on your machine in Windows Credential Manager. We do not store your Rhino or SketchUp files, your model geometry, or anything you build. We do not store your chat history, prompts, or the reference images or PDFs you attach; those go directly to the AI provider you selected. We do not read the contents of what you send to your AI provider. That exchange is between you and them, under their own privacy terms.
World Site searches a place and imports Overture Maps buildings, roads and terrain into your model. Every plan can export as often as it likes; the ring size is the gate (Free 1.5 km², Pro 14 km², Pro+ 26 km², Studio 38 km²). Building and road data is requested directly by the application from Overture Maps. The optional vegetation scan is the one feature that runs through our own servers: it sends the coordinates, radius and the public building and road footprints already fetched for that area to our Cloud Run service, to identify vegetation, and returns the result to your model. Nothing you built yourself, and no API key, is included in that request.
Your AI provider (for example OpenAI, Anthropic or Google): receives your prompts and attachments directly from your machine, under their own terms, because you supplied the key. Dodo Payments: processes subscription payments as Merchant of Record and handles applicable tax. Supabase: hosts our account and authentication database (the data described in section 2), and nothing else. We do not sell your data, and we do not share it with anyone beyond what is needed to run the account, billing and support described here.
We keep account and billing records for as long as your account is active, and afterwards only as long as needed for tax, accounting or legal records. You can ask us to delete your account and the data described in section 2 at any time by writing to info@urbaneyes.in. Deleting your account does not touch your Rhino or SketchUp files or any AI provider account, because we never held them.
API keys are held in Windows Credential Manager on your own machine, protected by your Windows login, not on our servers. Account and billing data is held with standard access controls and encryption in transit. No online system is perfectly secure, and we cannot guarantee absolute security, but we do not hold the data (your files, keys, or model content) that would make a breach of our servers meaningful to your design work.
Urbanaut is not directed at children under 18. We do not knowingly collect account data from anyone under that age.
We may update this policy as Urbanaut changes. Material changes are posted on this page with a new "Last updated" date. Continued use after that date is acceptance.
Questions about this policy, or a request to delete your account data: Email: info@urbaneyes.in Urbanaut: urbaneyes.in/urbanaut Terms: urbaneyes.in/urbanaut/terms Company-wide privacy: urbaneyes.in/privacy
See also: Urbanaut Terms & Conditions